Shipping Policy

SHIPPING DELIVERY DETAILS

All orders should arrive within 3-5 business days.

Shipments leave our facility at 1 PM (PST) so orders placed after 12:01 PM (PST) will ship the next business day.

There is no weekend pickup or delivery for One-Day or Two-Day Shipping methods.

All shipments include an email confirmation of a tracking number.

 

PLEASE NOTE: 

If you would like a guaranteed delivery date, please choose an upgraded shipping method that fits your needs.

Famous Vape's shipping policy is built around general delivery times estimated by the shipping carrier and estimated arrival times can change at any given time due to situations outside our control. Please visit the designated shipping website after 5 P.M. Pacific Standard Time (PST). If you are currently viewing the tracking number immediately after the email was generated you will retrieve an INVALID tracking number. Tracking information will update on the website once the package is picked up by the courier.

 

USPS Arrival Times:

 USPS First Class Mail — 2 to 6 Business Days

USPS Priority Mail — 1 to 3 Business Days

USPS Express Mail — 1 to 2 Business Days

Note: USPS transit times are estimated and cannot be guaranteed.

 

FedEx Arrival Times:

FedEx Ground / Home Delivery— 2 to 5 Business Days (in the continental U.S.A.)

FedEx Standard Overnight — Next Business Day by 3 pm (to most non-rural areas)

 

DELIVERY DELAYS

Once Famous Vape Inc. has handed the package over to USPS, UPS, or FedEx, it is now their responsibility. We do not guarantee transit times, if you are experiencing issues with your package in transit, please contact USPS directly at 1-800-275-8777, UPS at 1-800-742-5877, or FedEx at 1-800-463-3339.

 

UNQUALIFIED SHIPPING

Invalid shipping addresses on our system will not be shipped same day until we contact you to verify the correct shipping address.

We ship all orders with the value of over $200.00 with a Signature Guarantee Service, which is a signature required upon delivery. It is included with the free shipping module and included with any type of carrier shipping method chosen for any items valued or totaled up to $200. This method is very important for us at Famous Vape Inc. since any type of non-Signature Guarantee Service assumes the risk of non-deliverable or lost packages.

 

PACKAGES MARKED AS DELIVERED AND NEVER RECEIVED

In the event your package has been lost, please file a claim through USPS by calling 1-800-275-8777, UPS at 1-800-742-5877, or FedEx at 1-800-463-3339. A package USPS or FedEx has marked as “Delivered” to the shipping address on file will not qualify for reimbursement. Please contact us if you need us to further investigate the issue.

Note: Couriers (FedEx, UPS) do not deliver to P.O. Boxes. A physical address is required for courier shipments. All orders shipping to P.O. Boxes will be sent U.S. Mail. In addition, please note that Domestic & International rates subject to change without notice.

 If you have special instructions on shipping please contact us.

 

INTERNATIONAL ORDERS

We currently only ship to the United States and Canada. Please be aware that if you are purchasing from us you are responsible for customs duties, taxes, brokerage and handling fees. Most international orders encounter delays due to the destination’s customs processing. Famous Vape Inc. is not responsible for these additional fees and will not pay duty charges.

 

PACKAGES RETURNED TO SENDER

Packages that are returned to us due to an incorrect address provided by the customer or are refused will be refunded after arriving back to us. By agreeing to all of the above, we strongly urge to carefully look at your order before making the final completion of your purchase.

 

QUESTIONS OR CONCERNS

 If you have any questions or concerns, feel free to contact us.

Famous Vape Inc.

16748 E. Smokey Hill Rd Ste 9C-166

Centennial, CO 800